Click here for responses to the Questionnaire

New homes being built at Highland Park are the focus of a water efficiency initiative being carried out by water supplier South East Water in conjunction with Kent County Council, the Environment Agency and homebuilder Hillreed Homes.  South East Water is extending trials of water efficient devices by installing them in many of the new homes to find out how effective they are and how much water can be saved.

As part of this study as well as gathering data on the use of water by customers it is important to find out more about the preferences and views of Highland Park households.  South East Water will shortly be undertaking surveys with all households at Highland Park.  This will enable a better understanding of how useful the features really are, and whether those households using the equipment notice any differences compared to their previous homes.

The purpose of the study is to help everyone – consumers, house builders, planning authorities, water companies and others – play a greater and more effective part in conserving our precious water resources and do their bit for the environment. 

All information provided by households will be treated in the strictest of confidence and only used for this study.  Details will not be passed on to any third party or used for any other purpose.

All South East Water staff carry personal identification which customers should check before offering any responses to the surveys.

South East Water would like to thank its customers at Highland Park for their participation in this important study.